Experience
Senior Product Designer
Jun 2022 – Present
Loyal Health — enterprise healthcare platform.
Grew from design-systems lead to end-to-end product owner — PM, design, and frontend.
- Led Loyal Agent end-to-end as PM, designer, and developer — owning product strategy, specs, UI, and shipped frontend code.
- Designed and built a full redesign of Search & Scheduling, including LLM-powered natural-language care search that helps patients find and book care faster.
- Grew the internal design system from raw components to a cohesive, company-wide system (+150% adoption).
- Partnered with the digital front door product and sales teams to revamp GTM strategy and sharpen customer targeting.
- Mentored junior designers, building a collaborative design and product culture.
Senior Product Designer
Mar 2021 – May 2022
Sapient — commercial energy reduction & sustainability.
- Led discovery and initial design for an energy-reduction platform that presented usage simply and used AI to surface reduction opportunities — saving customers thousands per month.
Senior Product Designer
Aug 2020 – Mar 2021
OpenGov — leading ERP platform for local & state government.
- Lead designer for online permitting & licensing across web and native mobile apps, while leading the Capital design system.
- Shipped remote-inspection features and a mobile inspections app enabling inspections over poor connectivity during COVID.
- Advocated to leadership for higher-impact design initiatives.
Senior UI/UX Designer
Aug 2014 – Aug 2020
Frontline Education — K-12 school administration platform (unicorn startup).
- Built enterprise K-12 back-office products, including the Absence Management platform and its mobile app.
- Oversaw development of the internal design system, Lunchbox.
- Revamped data import to handle 10M+ rows/day, letting customers self-serve imports in minutes instead of days.